When to do it, and when to wait
The American Psychological Association describes informal mentoring as a relationship that develops spontaneously and is usually started by the mentee, who is looking for support around a specific task. That is the useful test: if you can name the task, you are ready to ask.
Concrete triggers:
- You've been handed work that is a clear stretch. A first direct report, a budget you've never owned, a client segment you don't understand. Ask while the project is live, not after it has gone badly.
- You're weighing a move between functions or levels. You want to go from analyst to manager, or from engineering into product, and you need someone who has made that exact move to tell you what it cost them.
- You got feedback you can't act on. Review comments like "needs more executive presence" or "should be more strategic" are hard to fix alone. Someone two levels up can translate them into behaviour.
- Your employer has opened a formal programme cycle. Many organisations run enrolment windows through HR or learning and development. If one is open, use it — matching is handled for you.
- You've repeatedly seen someone give honest, candid feedback about their career and industry. Indeed's guidance on choosing a mentor points to exactly that, plus checking whether their core values — optimism, humility, adaptability — line up with yours.
Not yet: if you are in a formal dispute, on a performance improvement plan, or hoping a senior person will intervene with your manager, a mentor is the wrong ask. That is a conversation for your manager, HR, or an employee relations contact. A mentor who feels recruited into a workplace conflict will withdraw, and you will have burned the relationship for nothing. Wait until the formal process is closed, then ask about the skill underneath it.
Also wait if you cannot finish the sentence "I want help with ___." "I want a mentor" is not a request; it's a wish.



